Frequently Asked Questions

Dresses

Are the dresses authentic?

Can I order by phone?

What are special orders?

How do I tell if a dress is in stock?

When should I order a dress?

Where can I find the size charts for dresses?

What are the lengths of the dresses?

What are the fabrics of your dresses?

How do I know my size when purchasing a dress?

What should I do if I am in-between sizes?

Does New York Fashions have a store?

Shipping

Where do you ship?

How will the package be shipped?

What is the shipping cost in Canada?

What is the shipping cost in the United States?

What is the shipping cost Internationally?

How long will it take to receive my order?

Do you offer expedited shipping?

How can I track my order?

I ordered multiple dresses, will they ship together?

Is a signature required once the package is delivered?

Returns

Do you take returns?

How do I return my dress?

How do I receive my store credit?

When will I receive my refund?

What are the important things to know when returning a dress?

Payments

What forms of payments do you accept?

Do you price match?

Is my card charged immediately once I've placed my order?

Privacy Policy

What information do you collect?

How do you use my information?

Do you disclose my information?